Ingrid Maynard
Customer experience strategist, sales innovator and leadership voice redefining modern business growth
Overview
Ingrid Maynard is a renegade out to change the status quo. A leading voice in customer experience, sales transformation and human-centred leadership, Ingrid challenges organisations to rethink how they connect with customers, teams and stakeholders in a rapidly changing world. Her philosophy is simple — sales is not a dirty word or just a business function, but a metaphor for mutual enrichment, trust and meaningful connection. Through bold thinking and deeply human leadership, Ingrid helps businesses unlock growth by transforming the way they engage with people.
Who is Ingrid Maynard? With more than 25 years of experience across Australia and New Zealand, Ingrid has built a reputation for transforming business outcomes in record time frames for some of the region’s most recognised brands. As the founder of The Sales Doctor and a sought-after business strategist, Ingrid works at the intersection of customer experience, sales, leadership and future-focused business culture. Her commentary on the future of work and modern leadership has been featured across Sky Business, Ticker News, CEO World, the Daily Telegraph and Herald Sun. Known for saying the things others are thinking, Ingrid delivers practical insights with authenticity, warmth and purpose.
Career Highlights • Founder of customer and sales consultancy The Sales Doctor • More than 25 years transforming business performance across Australia and New Zealand • Trusted advisor to some of ANZ’s most iconic brands • Featured commentator on Sky Business and Ticker News • Regular contributor to CEO World, Daily Telegraph and Herald Sun • Recognised thought leader on customer experience, sales and the future of work
Key Speaking Themes • Human-centred sales and customer experience • Leadership in the modern workplace • Future-proofing business culture • Emotional intelligence and connection in business • Driving profit through people-first strategies • Creating magnetic brands customers trust
What Your Audience Will Gain Ingrid challenges audiences to think differently about sales, leadership and connection. Audiences leave with practical strategies for building trust, improving customer engagement and creating cultures where people and performance thrive together. Her energetic and heartfelt delivery inspires leaders to embrace change, think boldly and lead with greater humanity.
Ideal For • Leadership and executive conferences • Customer experience and sales events • Corporate culture and transformation programmes • Women in leadership events • Innovation and future-of-work forums • High-performance business retreats and offsites
Frequently Asked Questions...
What does Ingrid Maynard speak about? Ingrid speaks about customer experience, sales transformation, leadership, emotional intelligence, business culture and the future of work.
What is Ingrid Maynard known for? Ingrid is known for helping organisations transform sales and customer engagement through human-centred leadership and people-first business strategies.
What industries has Ingrid Maynard worked with? Ingrid has worked with a wide range of industries across Australia and New Zealand, partnering with many of the region’s most recognised brands and organisations.
Why is Ingrid Maynard a sought-after speaker? Her combination of practical business insight, emotional intelligence and bold, authentic delivery makes her highly engaging and relevant for modern leadership audiences.
What makes Ingrid Maynard’s approach different? Ingrid reframes sales and customer experience as deeply human interactions built on trust, empathy and meaningful connection.
Is Ingrid Maynard available for corporate events and keynotes? Yes. Ingrid Maynard is available for keynotes, panels, leadership conferences and customer experience events across Australia and New Zealand.