Scott Dutton
Conflict resolution expert, keynote speaker and creator of Conflict Intelligence®
Overview
Scott Friedmann is known as the Conflict Whisperer and the Fun Maker — one of the most engaging, insightful and entertaining presenters in the conflict resolution space. A highly sought-after keynote speaker and workshop facilitator, Scott helps organisations transform conflict into connection through practical strategies, emotional intelligence and collaborative understanding. Combining deep expertise with humour and energy, Scott creates memorable experiences that leave audiences feeling empowered, connected and equipped to navigate difficult conversations more effectively.
Who is Scott Friedmann? Scott is the Founder and Company Director of Fighting Fair, one of Australia’s leading conflict resolution training and consultancy organisations. Over the course of his career, he has presented to more than 50,000 professionals across a wide range of industries and sectors, earning a reputation for delivering practical insights with exceptional engagement and humour. Scott is the creator of Conflict Intelligence® (CI), a simple yet powerful framework designed to help people consciously connect with and manage conflict through greater awareness and understanding. Alongside his speaking and consulting work, Scott is a nationally accredited mediator with qualifications in social work and psychology, bringing both academic expertise and real-world experience to his presentations.
Career Highlights • Creator of Conflict Intelligence® (CI) • Founder and Director of Fighting Fair • Presented to more than 50,000 professionals worldwide • Named Breakthrough Speaker of the Year 2021 by Professional Speakers Australia • Recognised as Australia’s #1 Certified Virtual Trainer • Awarded CSP (Certified Speaking Professional) accreditation • Recognised among the top 12% of speaking professionals globally by the Global Speakers Federation • Nationally Accredited Mediator and conflict resolution specialist
Key Speaking Themes • Conflict resolution and collaborative communication • Emotional intelligence and self-awareness • Managing difficult conversations with confidence • Building trust and connection in teams • Workplace culture and psychological safety • Leadership communication through conflict and change
What Your Audience Will Gain
Scott gives audiences practical tools to transform conflict into stronger relationships, better communication and healthier workplace cultures. Audiences leave with greater self-awareness, improved emotional intelligence and actionable strategies they can immediately apply in both professional and personal settings. His high-energy delivery, humour and interactive style create an uplifting experience that makes learning both engaging and highly memorable.
Ideal For • Leadership and management conferences • Workplace culture and HR events • Corporate team development programmes • Education and healthcare organisations • Customer service and communication workshops • High-performance and people-focused organisations
Frequently Asked Questions...
What does Scott Friedmann speak about? Scott speaks about conflict resolution, emotional intelligence, communication, workplace culture, leadership and managing difficult conversations.
What is Conflict Intelligence®? Conflict Intelligence® is Scott’s framework designed to help people consciously manage conflict through awareness, connection and collaborative understanding.
Why is Scott Friedmann known as the Conflict Whisperer? Scott is recognised for his ability to simplify complex interpersonal challenges and teach people how to approach conflict with confidence, clarity and empathy.
What makes Scott Friedmann’s presentations unique? Scott combines practical conflict resolution strategies with humour, energy and interactive experiences that make his presentations highly engaging and memorable.
What qualifications does Scott Friedmann have? Scott holds qualifications in social work and psychology and is also a nationally accredited mediator and recognised speaking professional.
Is Scott Friedmann available for keynote presentations and workshops? Yes. Scott Friedmann is available for keynote speaking events, workshops and leadership programmes across Australia and internationally.